‘Daily Wrap:’ Google, Macy’s, Holiday E-commerce

Published on January 06, 2011 | Comments: 0
Google may launch a new mobile payments service this year, reports the New York Times. According to "two people familiar with the plans," the new service would allow consumers to tap or wave their mobile phones at a cash register to pay for their purchases.

E-commerce

  • Macy’s plans to hire 725 workers during the next two years to help build up its Macys.com and other web businesses.

Stats & Research

  • comScore reported that retail e-commerce spending for the entire November – December 2010 holiday season reached $32.6 billion, marking a 12-percent increase versus last year and an all-time record for the season.
  • While EU residents' optimism about their own personal financial situations in 2010 doesn't yet indicate a full recovery from the financial and economic crisis, Gallup surveys show some people's outlooks are slowly getting better.
  • Top online retailers sent each of their subscribers 3.1 promotional emails on average during the week ending Dec. 31, 2010, which was down 25% week-over-week and 29% from where it was four weeks ago, and up 14% year-over-year.

Store Openings & Closings

  • A high-level executive for Wal-Mart has confirmed that the retail giant is exploring opportunities to bring their big box stores to New York City, but says it has not settled on a specific location within the five boroughs.
  • BJ’s Wholesale Club will close five clubs and restructure its home office and field operations in what the retailer called a strategic action to optimize its performance.

Marketing & Advertising

  • Starbucks has altered its logo by removing the words from the mark, bringing in the green, and taking the “Siren” out of her ring.

Promotions & Appointments

  • Sears Holdings Corp. has named Lana Cain Krauter as senior vice president and president of its Sears Apparel division.

Legal & Regulatory

  • Borders Group Inc. held talks with publishers on converting delayed payments into interest-bearing debt as part of a proposal to restructure its finances, the New York Times reported.

CRM

  • Rite Aid customers who use their wellness+ card from now through January 22 will be automatically entered into a sweepstakes for a chance to win a dream vacation, fitness equipment, personal electronics and more as part of a new reward program created by Rite Aid called Resolution Rewards.

Best Practices

  • In 2010, winning retailers didn’t sit on the sidelines, they innovated.

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