‘The Daily Wrap:’ Best Buy, Starbucks, Wal-mart

Published on November 29, 2010 | Comments: 0
Best Buy has created a real-time research tool called VOCE (Voices of Consumers Through Employees). VOCE feedback, which is logged in real-time into an intranet system, is able to track verbatim and directional insights into consumer sentiment and employee insight, including reactions to products, services, policies, store layout or displays.


  • Starbucks has integrated PayPal into its mobile app as a funding source for the stored-value cards which are connected to the app.
  • Text still reigns with mobile marketers.

Mergers & Acquisitions

  • Wal-Mart Stores Inc. has made a cash offer of $2.32 billion USD to buy a controlling 51% of South Africa's Massmart Holdings Ltd., its first foray into the growing retail market in sub-Saharan Africa.

Stats & Research

  • Black Friday boasts $648 million in U.S. online holiday spending, up 9% from a year ago.
  • More people are planning to shop Cyber Monday than Black Friday.
  • Mobile advertising will increase 10-fold by 2015, according to Informa.
  • One in six UK online retail visits ends in a purchase.
  • The Deloitte Consumer Spending Index continued to decline in October 2010.
  • The U.S digestive health ingredients market is in the growth stage and is currently valued to be $265.9 million; and is expected to grow to $495.3 million in 2015 at a compound annual growth rate (CAGR) of 13.2%.
  • The cost of “The Twelve Days of Christmas” song items has spiked, according to the 2010 PNC Christmas Price Index.

Marketing & Advertising

Store Openings & Closings

  • Touted as the largest kosher supermarket in the United States, Seven Mile Market has reopened at the site of a former Safeway in Pikesville, Md., almost doubling its original size.

Environmental & ‘Green’

  • On the first day of the Cancun Climate Summit, the Consumer Goods Forum announced two major initiatives on climate change: to work toward ending deforestation, and to phase out the use of refrigerant gases with high global warming potential.

Get free retail and ecommerce headlines every day in your inbox. No spam, easy to unsubscribe.


On-topic and civil comments are welcome. Comments are moderated by the editorial team.

Please enter the word you see in the image below: