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Promotional Email, Big Y Digital Loyalty, Netflix Stops 3rd-Party Access
The top online retailers sent each of their subscribers 3.1 promotional emails on average during the week ending June 17, 2011, according to the Retail Email Blog.
That’s up 2% week-over-week, down 4% from where it was four weeks ago, and up 6% year-over-year. That was the smallest year-over-year increase since last July.
E-commerce & Multichannel Retailing
Lately Big Y is...Continue Reading »
Promotional Email, sneeqpeeq Social App, Safeway Personalized Pricing
The top online retailers sent each of their subscribers 3.2 promotional emails on average during the week ending May 20, 2011, according to the Retail Email Blog.
That’s up 7% week-over-week, down 4% from where it was four weeks ago, and up 22% year-over-year.
E-commerce & Multichannel Retailing
sneeqpeeq, a social shopping company that brings the in-store shopping experience...Continue Reading »
Online Coupons, Best Buy Breach, Taco Bell Concerns
One-third of US adults obtained online coupons, either for discounts at online stores or for brick and mortar stores, in the past 30 days, according to [pdf] a survey from the Newspaper Association of America. Data from “How America Shops & Spends 2011” also indicates researching or shopping for a product or service led all online shopping-related behaviors with 49%...Continue Reading »
Starbucks, Alice.com, ‘Citysumers’
Starbucks' technology investments and its use of social and digital media channels are "increasing and becoming a significant competitive advantage," said Howard Schultz, the chain's founder, chairman, president and CEO, during a recent conference call. As reported by RIS News, Starbucks’ recent social/digital media successes include signing up nearly 250,000 consumers to receive a...Continue Reading »
‘Daily Wrap:’ Crate & Barrel, Blockbuster, Severe Blizzard
Furniture/housewares retailer Crate & Barrel will be rolling out mobile check-in devices at all of the chain’s 160 U.S. stores, according to Storefront Backtalk. Instead of the typical handful-of-stores trial followed by a wider rollout and then perhaps a chain-wide expansion, Crate & Barrel is committing to a chain-wide effort immediately, with full implementation expected by February...Continue Reading »
‘Daily Wrap:’ JCPenney, Blockbuster, Online Coupons
JCPenney is the latest retail partner for Outlier’s recently released mobile application, SWAGG. Members of the JCP Rewards customer loyalty program will be able to view their account directly from their smartphone, as well as access their $10 monthly reward coupon.
Store Openings & Closings
Blockbuster is planning to close 182 stores by early 2011, leaving the retailer with around...Continue Reading »
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‘Daily Wrap:’ Amazon.com, CVS, Home Depot
Research In Motion (RIM) and Amazon.com have launched Amazon MP3 for BlackBerry smartphones in beta in the U.S. The new app gives BlackBerry smartphone users access to Amazon’s entire music catalog of more than 14 million songs for purchase and download.
E-commerce & Multichannel Retailing
CVS/pharmacy has introduced the CVS Express Photo App which allows Facebook users to order...Continue Reading »
‘The Daily Wrap: Home Depot, Lowe’s, TJ Maxx
The Home Depot has launched a new “do-it-yourself” online home improvement community where do-it-yourselfers can discuss home improvement projects and share their expertise with other members. The how-to community features a number of tenured Home Depot store associates from around the country who are trained and equipped with multimedia technologies.
E-commerce & Multichannel...Continue Reading »
‘The Daily Wrap:’ Black Friday, Netflix, J. Crew
Consumer perceptions suggest a better Black Friday weekend. A new Gallup Poll shows self-reported daily consumer spending in stores, restaurants, gas stations, and online averaged $66 per day in the week ending Nov. 21, 2010; not much different than the $69 of the same week in 2009 but below the $74 comparable of the same week in 2008.
E-commerce & Multichannel Retailing
In a matter...Continue Reading »
‘The Daily Wrap:’ Coupons.com, Blockbuster, Tesco
Savings from Coupons.com and the Coupons.com digital network exceeded $854 million for the period January 1 through September 30, 2010. This includes savings printed or loaded to a store loyalty card and is a 57% increase compared to $543 million for the same period the year before.
Marketing & Advertising
Blockbuster will launch its first nationwide advertising campaign since...Continue Reading »