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Promotional Email, Big Y Digital Loyalty, Netflix Stops 3rd-Party Access

Published on June 22, 2011

The top online retailers sent each of their subscribers 3.1 promotional emails on average during the week ending June 17, 2011, according to the Retail Email Blog.

That’s up 2% week-over-week, down 4% from where it was four weeks ago, and up 6% year-over-year. That was the smallest year-over-year increase since last July.

E-commerce & Multichannel Retailing

Lately Big Y is...
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Best Western Voice Portal, Baby Boom Sales, Nordstrom Buys HauteLook

Published on February 18, 2011
Best Western International has selected Interactions Corp. to provide a conversational voice portal for members of its Best Western Rewards loyalty program. The voice portal, which leverages Interactions' HumanTouch platform, is designed to help Best Western Rewards members experience a seamless customer care process, enabling them to quickly obtain account information, redeem awards and...
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Raley’s Facebook App, Grandparent Consumer Niche, Home Depot Spring Black Friday

Published on February 15, 2011
Raley's Supermarkets has introduced Family Table, a new Facebook app that provides a week's worth of meal ideas using sale items, according to Supermarket News.Family Table subscribers get breakfast, lunch and dinner recipe recommendations directly on their Facebook pages. Stats & Research There are currently 69.6 million grandparents in the US, a figure expected to grow another 11% to...
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Women Dominate Online Coupon Sites

Published on August 02, 2010
Data on visitors to online coupon sites shows that women clearly dominate their usage, according to comScore.Overall Online Coupon Usage Higher among Women
Online Coupons
A variety of statistics from "Women on the Web: How Women are Shaping the Internet" shows that women search for and use online coupons more frequently than men. Forty-two percent of women, compared to 34% of men, listed...
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Women Drive Online Retailing

Published on July 29, 2010
Women spend more time visiting online retail sites than men and make a greater contribution to e-commerce in terms of buyers, transactions and dollars, according to comScore.Women Visit at Similar Rate, Spend More Time Women and men visit online retail sites at a similar rate to men. In the 15-to-24 age bracket, both 60% of men and women visit online retail sites. Both women and men...
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‘The Daily Wrap:’ CVS, Non-food Coupons, Costco

Published on June 21, 2010
CVS, Walgreens Reach Pharmacy Deal Drugstore retailers CVS Caremark Corporation and Walgreens have reached an agreement on terms under which Walgreens will continue participating in the CVS Caremark pharmacy benefit management (PBM) national retail network for existing, new or renewal plans. The companies are not disclosing the financial terms of the new contract. Source: CVS Caremark...
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Young Consumers Want Cell Phone Features

Published on June 21, 2010
Consumers in the 18-to-34 age group most desire extra cell phone features at a rapidly growing rate, according to a recent survey from the National Retail Federation (NRF) and BIGresearch.Half of Young Consumers Want Mobile Web Slightly more than half (51.4%) of consumers age 18-34 wanted internet access on their cell phones in January 2010, up 15% from 44.6% in October 2009. This...
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‘The Daily Wrap:’ Target, Wal-Mart, Safeway

Published on May 20, 2010
Target Boosts Quarterly Net Earnings Discount retailer Target reported a significant increase in net earnings during Q1 fiscal 2010. Target also increased sales and gross margin rate. Source: Target Corporation Wal-Mart Insists on Domestic Chip and PIN Discount retailer Wal-Mart wants to transition credit and debit card approval at its U.S. stores from signature mag-stripe to automated...
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Fewer People to Spend More on Grad Gifts

Published on May 20, 2010
Fewer people will buy graduation gifts this year than last, but average gift spending per person will rise, according to a new survey from the National Retail Federation (NRF) and BIGresearch.Overall Spending to Remain Flat Total spending on graduation gifts is expected to remain flat at about $3.9 billion, according to the NRF 2010 Graduation Consumer Intentions and Actions survey. The...
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Chinese Market Ages

Published on April 16, 2010
Although China’s market potential is unmatched, the aging of its population presents retailing challenges, according to The Nielsen Company.Population Growth Slows, Will Shrink Greater China today accounts for nearly one in five persons living on the face of Earth, almost 1.4 billion people. Shanghai alone has more than 17 million people, more than live in the US cities of New York,...
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