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Wal-Mart E-Delivery, Epsilon Breach, Sbarro Bankruptcy
Wal-Mart Stores Inc. plans to test its first web-based fresh grocery delivery service in California, looking online for new sources of revenue growth, a person familiar with the project told Bloomberg. The web service, internally dubbed “Project Titan,” hasn’t yet been approved and may not happen, said the person, who declined to be identified because plans aren’t final.
Fraud,...Continue Reading »
‘Daily Wrap:’ Starbucks, HSN, Wal-Mart Canada
Starbucks is introducing Starbucks card e-gifts in the US. They can be used like a regular Starbucks card, registered to earn loyalty points, set to auto-reload, used for online and mobile purchases, and linked to consumer Facebook accounts.
E-commerce & Multichannel Retailing
HSN has launched HSN ID, a new way for consumers to access HSN's special offers, live broadcast and more on...Continue Reading »
‘The Daily Wrap:’ Wal-Mart, Starbucks, Sears
Wal-Mart May Scale Back Massmart Purchase
Wal-Mart, after meeting with major Massmart shareholders and key South African stakeholders regarding its proposal to acquire the African retailer in a proposed $4.5 billion deal, is now considering a partial offer for more than 50% of the company. Source: Wall Street Journal
Starbucks Partners with Cruise Ship
The 5,400-passenger Royal Caribbean...Continue Reading »
Watching Trends the Right Way
Retail marketers need to know why they are tracking trends, recognize fads, and not apply all trends to all people, according to consumer insights firm trendwatching.com.trendwatching.com has compiled a list of 15 tips for marketing executives seeking to effectively spot and apply trends. Following is a summary of the seven tips which best apply to retailers.
1. Know Why You’re...Continue Reading »
How Retailers Should Appeal to Men
Retailers targeting a male audience need to understand the critical differences between men and women, according to Dr. Bob Deutsch of marketing firm Brain Sells. Namely, men consummate and women cycle.Male Consumers Seek Powerful Image Men and women are different biologically, psychologically and socially. Deutsch advises that men live in the “now.” They are concrete thinkers that...Continue Reading »
LA Mall Display Turns Shoppers into Na’vi Avatars
In advance of the April 22, 2010 release of “Avatar” on DVD and Blu-ray, The Grove shopping mall in Los Angeles, CA has unveiled an interactive exhibit which turns passers-by into blue-skinned Na’vi from the film. Facial recognition software captures people’s images and transforms them into Na’vi as they watch. The free-standing structure is comprised of multiple digital...Continue Reading »
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Chinese Market Ages
Although China’s market potential is unmatched, the aging of its population presents retailing challenges, according to The Nielsen Company.Population Growth Slows, Will Shrink Greater China today accounts for nearly one in five persons living on the face of Earth, almost 1.4 billion people. Shanghai alone has more than 17 million people, more than live in the US cities of New York,...Continue Reading »
Opt-out Confirmations Provide Opportunity
Online retailers are slowly realizing the information-gathering potential of email opt-out confirmations, according to a new report from ResponsysMany Retailers Leave Opt-out Opportunity Behind Although opt-out confirmations offer retailers the opportunity to leave customers with a good impression, save a subscription and/or gather valuable data on why customers are leaving, many...Continue Reading »
Wal-Mart Incurs ‘Black Friday’ OSHA Citation
Wal-Mart, which recently avoided facing any potential criminal charges stemming from the death of a 34-year-old employee killed during a Black Friday stampede at a store in the Long Island area of New York state in 2008, received a citation from OSHA (Occupation Safety and Health Administration) regarding the incident. OSHA cited Wal-Mart for inadequate crowd management. An OSHA...Continue Reading »
Domino’s Wins Battle in Pizza Promotional War
Pizza retailer Domino’s Pizza ranked number one in customer satisfaction among both limited service restaurant chains and pizza retailers in the annual University of Michigan ACSI (American Customer Satisfaction Index). Along with number three finisher Papa John’s and number four finisher Pizza Hut, Domino’s has been involved in a recent flurry of promotional activity in the pizza...Continue Reading »