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EU Data Breach Rules, Best Buy Subleases Stores, Google Antitrust Investigation

Published on June 24, 2011

The European Union will soon require all companies doing business in Europe to notify customers "as soon as they become aware" of a data breach, according to StorefrontBacktalk.

Store Operations

Best Buy Co. Inc. is planning to segment off portions of its brick-and-mortar stores in an effort to sublease the units to smaller retailers. Dollar General is optimizing pricing...
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Kohl’s Kiosks, B2C Innovations, Citigroup Breach

Published on June 09, 2011

Kohl's is on target to deploy customer service kiosks to all its stores by this fall following successful testing and pilot kiosk programs held this year, according to Kiosk Marketplace.

The kiosks will let store shoppers order any item not in stock and have it shipped to their home at no charge.

CRM

trendwtaching.com  has developed an “Innovation Extravaganza,” a collection...
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Big Y Groupon Deal, Wal-Mart Mobile Shops, Conborn’s Mobile Apps

Published on June 08, 2011

Groupon is making its first foray into the grocery industry, partnering with New England supermarket chain Big Y on a test program, according to the Hartford Courant.

The new partnership with Big Y is the first time a multi-store grocery retailer has run a Groupon deal, and Big Y is the only retailer in any industry that has fully integrated Groupon deals into its loyalty card...
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Online CPG Sales, Dunkin’ Donuts Trip Planner, American Eagle Store Closings

Published on June 01, 2011

In 2010, U.S. online CPG sales reached $12 billion, representing about 2% of all CPG sales, according to data from The Nielsen Company.

That sales rate is expected to double in four years to $25 billion by 2014.

E-commerce & Multichannel Retailing

Developed as part of a DunkinDonuts.com redesign, a new Trip Planner feature allows travelers to map out all of the Dunkin’ Donuts...
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Daily Deal Growth, Target Canada Stores, Donut Day

Published on May 27, 2011

Unique visitors to leading daily deal sites Groupon and LivingSocial.com grew by triple-digit rates between April 2010 and April 2011, according to analysis from Compete.

Groupon still leads the way with nearly 24 million unique visitors for the month, increasing 5.4% month-over-month (MOM) and 655.8% year-over-year (YOY).

International Expansion

Target has revealed the first...
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Smartphone Store Locators, Netflix-Miramax Deal, Western Union App

Published on May 17, 2011
Forty-four percent of smartphone users frequently use store locators, according to [sign-in] a new report from the e-tailing group. Data from “The Shopping Mindset of a Mobile Consumer” also shows 40% of smartphone users check for sales and specials. E-commerce & Multichannel Retailing Beginning next month, a range of Miramax films will be available for U.S. Netflix members to...
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Build-A-Bear Online Sales, YouTube Movie Rentals, Online Retail Spend

Published on May 11, 2011
Build-A-Bear Workshop's online sales grew 20% in March and April 2011 combined as the retailer experienced a boost in traffic to its website, increased fans on its Facebook page and gained users for its recently released application for iPhone, according to RIS News.The retailer said it would continue to invest in these channels to grow brand awareness and spread product...
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Warner Buys Flixster, Save-A-Lot Openings, Dunkin’ IPO

Published on May 05, 2011
Warner Bros. Home Entertainment Group will acquire movie discovery application company Flixster, which has more than 25 million monthly users, to launch a number of initiatives designed to grow digital content ownership. Under the terms of the deal, Flixster will continue to operate independently and will expand its services beyond movie discovery to enable digital content ownership and...
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Amazon Considers M-Payment, Premium On-Demand, Blockbuster Bids

Published on April 04, 2011
Amazon.com is considering the introduction of a service that would let consumers pay for goods in brick-and-mortar stores using their mobile phones, according to a report from Bloomberg. The company’s Amazon Payments unit is exploring whether to start a service based on so-called near-field-communication technology, anonymous company sources told Bloomberg. E-commerce & Multichannel...
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US Sony Store, GameStop Streaming, Dunkin’ IPO

Published on April 01, 2011
Sony Electronics is opening the first newly branded Sony Store in the US, which it says offers an exciting new concept, design and customer experience, today at the Westfield Century City mall in Los Angeles. Features include a full array of interactive product demos, information on future and emerging technologies, and premium services. E-commerce & Multichannel Retailing Multichannel...
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