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EU Data Breach Rules, Best Buy Subleases Stores, Google Antitrust Investigation
The European Union will soon require all companies doing business in Europe to notify customers "as soon as they become aware" of a data breach, according to StorefrontBacktalk.
Store Operations
Best Buy Co. Inc. is planning to segment off portions of its brick-and-mortar stores in an effort to sublease the units to smaller retailers. Dollar General is optimizing pricing...Continue Reading »
Kohl’s Kiosks, B2C Innovations, Citigroup Breach
Kohl's is on target to deploy customer service kiosks to all its stores by this fall following successful testing and pilot kiosk programs held this year, according to Kiosk Marketplace.
The kiosks will let store shoppers order any item not in stock and have it shipped to their home at no charge.
CRM
trendwtaching.com has developed an “Innovation Extravaganza,” a collection...Continue Reading »
Big Y Groupon Deal, Wal-Mart Mobile Shops, Conborn’s Mobile Apps
Groupon is making its first foray into the grocery industry, partnering with New England supermarket chain Big Y on a test program, according to the Hartford Courant.
The new partnership with Big Y is the first time a multi-store grocery retailer has run a Groupon deal, and Big Y is the only retailer in any industry that has fully integrated Groupon deals into its loyalty card...
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Online CPG Sales, Dunkin’ Donuts Trip Planner, American Eagle Store Closings
In 2010, U.S. online CPG sales reached $12 billion, representing about 2% of all CPG sales, according to data from The Nielsen Company.
That sales rate is expected to double in four years to $25 billion by 2014.
E-commerce & Multichannel Retailing
Developed as part of a DunkinDonuts.com redesign, a new Trip Planner feature allows travelers to map out all of the Dunkin’ Donuts...Continue Reading »
Daily Deal Growth, Target Canada Stores, Donut Day
Unique visitors to leading daily deal sites Groupon and LivingSocial.com grew by triple-digit rates between April 2010 and April 2011, according to analysis from Compete.
Groupon still leads the way with nearly 24 million unique visitors for the month, increasing 5.4% month-over-month (MOM) and 655.8% year-over-year (YOY).
International Expansion
Target has revealed the first...Continue Reading »
Smartphone Store Locators, Netflix-Miramax Deal, Western Union App
Forty-four percent of smartphone users frequently use store locators, according to [sign-in] a new report from the e-tailing group. Data from “The Shopping Mindset of a Mobile Consumer” also shows 40% of smartphone users check for sales and specials.
E-commerce & Multichannel Retailing
Beginning next month, a range of Miramax films will be available for U.S. Netflix members to...Continue Reading »
Build-A-Bear Online Sales, YouTube Movie Rentals, Online Retail Spend
Build-A-Bear Workshop's online sales grew 20% in March and April 2011 combined as the retailer experienced a boost in traffic to its website, increased fans on its Facebook page and gained users for its recently released application for iPhone, according to RIS News.The retailer said it would continue to invest in these channels to grow brand awareness and spread product...Continue Reading »
Warner Buys Flixster, Save-A-Lot Openings, Dunkin’ IPO
Warner Bros. Home Entertainment Group will acquire movie discovery application company Flixster, which has more than 25 million monthly users, to launch a number of initiatives designed to grow digital content ownership. Under the terms of the deal, Flixster will continue to operate independently and will expand its services beyond movie discovery to enable digital content ownership and...Continue Reading »
Amazon Considers M-Payment, Premium On-Demand, Blockbuster Bids
Amazon.com is considering the introduction of a service that would let consumers pay for goods in brick-and-mortar stores using their mobile phones, according to a report from Bloomberg. The company’s Amazon Payments unit is exploring whether to start a service based on so-called near-field-communication technology, anonymous company sources told Bloomberg.
E-commerce & Multichannel...Continue Reading »
US Sony Store, GameStop Streaming, Dunkin’ IPO
Sony Electronics is opening the first newly branded Sony Store in the US, which it says offers an exciting new concept, design and customer experience, today at the Westfield Century City mall in Los Angeles. Features include a full array of interactive product demos, information on future and emerging technologies, and premium services.
E-commerce & Multichannel Retailing
Multichannel...Continue Reading »