Archives » Branding

Online Sales Tax, Blockbuster Express, QR Codes

Published on June 10, 2011

Close to 49% of respondents to a Compete consumer survey indicated that they would change their online spending habits in some way if they were required to pay an online sales tax.

When asked why they might shift their spending from online-only retailers to offline retailers, the majority of consumers indicated that they would be more price-sensitive if online-only retailers were...
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Kohl’s Kiosks, B2C Innovations, Citigroup Breach

Published on June 09, 2011

Kohl's is on target to deploy customer service kiosks to all its stores by this fall following successful testing and pilot kiosk programs held this year, according to Kiosk Marketplace.

The kiosks will let store shoppers order any item not in stock and have it shipped to their home at no charge.

CRM

trendwtaching.com  has developed an “Innovation Extravaganza,” a collection...
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Big Y Groupon Deal, Wal-Mart Mobile Shops, Conborn’s Mobile Apps

Published on June 08, 2011

Groupon is making its first foray into the grocery industry, partnering with New England supermarket chain Big Y on a test program, according to the Hartford Courant.

The new partnership with Big Y is the first time a multi-store grocery retailer has run a Groupon deal, and Big Y is the only retailer in any industry that has fully integrated Groupon deals into its loyalty card...
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JCPenney YouTube Promo, Local Amazon Deals, eBay Buys Magneto

Published on June 07, 2011

JCPenney is running a YouTube promotion in conjunction with fashion brand Bisou Bisou and the Fashion Institute of Design and Merchandising, according to Frequency.

Consumers can view the designs of different student designers on JCPenney’s YouTube channel and vote for their favorite, with the winner receiving a $2,000 scholarship.

E-commerce & Multichannel Retailing

Local...
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Walgreens Completes drugstore.com Purchase, Wal-Mart Priorities, Old Navy Store Revamp

Published on June 06, 2011

Walgreen Co. has completed its acquisition of drugstore.com.

The transaction includes all websites directly owned and operated by drugstore.com, as well as its corporate office and customer service and distribution center operations.

Business & Finance

At the company’s annual shareholder meeting, Wal-Mart Stores, Inc. President and CEO Mike Duke discussed Wal-Mart’s priorities...
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Tesco Mobile Pilot, Wal-Mart Small Stores, Target Canada Mediation

Published on June 03, 2011

In what may be a first in retail IT, the UK-based Tesco chain chose the mobile platform it would experiment with based on a determination that it was the least secure, according to StorefrontBacktalk.

Tesco is piloting a Wi-Fi system that will map the closest routes between selected products in stores. Tesco wanted to do extensive beta testing with customers before offering the final...
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Mobile Payment, Wal-Mart EDLP, Promotional Email

Published on June 02, 2011

One-quarter of consumers are likely to pay for groceries with their phone instead of a credit or debit card, according to Compete research.

In addition, approximately 20% of consumers indicated they would be likely to pay for clothes, phone charges, and coffee with their phone instead of a card.

International Expansion

Outside the U.S., Wal-Mart is emphasizing or rolling out Continue Reading »

Online CPG Sales, Dunkin’ Donuts Trip Planner, American Eagle Store Closings

Published on June 01, 2011

In 2010, U.S. online CPG sales reached $12 billion, representing about 2% of all CPG sales, according to data from The Nielsen Company.

That sales rate is expected to double in four years to $25 billion by 2014.

E-commerce & Multichannel Retailing

Developed as part of a DunkinDonuts.com redesign, a new Trip Planner feature allows travelers to map out all of the Dunkin’ Donuts...
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Mobile Fast Food Access, Amazon Sells Mac Software, Debenhams Eyes US

Published on May 31, 2011

A new study released by Equation Research in partnership with QSR shows that consumers are less likely to use a mobile device to access information on fast food restaurants than they are for all other segments of the restaurant industry.

The study shows that only 36% of consumers are very or somewhat likely to use their mobile device to access information on fast food restaurants,...
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Daily Deal Growth, Target Canada Stores, Donut Day

Published on May 27, 2011

Unique visitors to leading daily deal sites Groupon and LivingSocial.com grew by triple-digit rates between April 2010 and April 2011, according to analysis from Compete.

Groupon still leads the way with nearly 24 million unique visitors for the month, increasing 5.4% month-over-month (MOM) and 655.8% year-over-year (YOY).

International Expansion

Target has revealed the first...
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