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Casual Male Expands across Atlantic, Virtually

Published on October 22, 2008 at 13:44:31 EST

Casual Male Retail Group announced that it is moving into the European market with its Casual Male XL and Rochester brands by opening online stores for the UK, Germany, France, and Italy, Spain, and the Netherlands.

The retailer provides apparel in the big-and-tall niche category, which has been marked by limited selection in Europe, said Casual Male CEO David Levin.

Over 135 million European...
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Skype, PayPal Lead eBay to Q3 Profitability

Published on October 16, 2008 at 13:31:02 EST

eBay posted revenue of $2.12 billion - a 12% increase and $228 million more than the same period last year - but not because of its online auction business, according to the Q3 earnings report (pdf).

Net income was $492 million, or 38 cents a share, a vast improvement over last year’s third-quarter $936 million loss (-69 cents a share), caused by a $1.4 billion charge from to the write-off of...
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National Federation of the Blind Prompts Apple to Improve iTunes

Published on October 03, 2008 at 13:03:54 EST

With the ink still drying on its $6 million class action lawsuit settlement with Target, the National Federation of the Blind (NFB) is forging an agreement with another major online retailer: Apple.

Apple will rework iTunes U, the college and university online course content section of the iTunes music store, making it “fully accessible to the blind” by the end of the year, according to the...
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Target Settles with Blind Advocacy Group for $6 Million

Published on August 28, 2008 at 15:55:54 EST

Target will distribute $6 million in damages to blind California residents who claim its website is “more difficult to navigate than other sites,” reports the LA Times.

The class-action lawsuit was brought on by advocacy group National Federation of the Blind (NFB) two years ago, claiming that blind patrons could not “read” many of the links on Target.com, as they were unintelligible to the...
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Coach, PacSun Show Mixed Results from E-Commerce Investments

Published on August 28, 2008 at 10:56:18 EST

Investments in e-commerce are paying off for surfwear retailer Pacific Sunwear, but far less so for luxury goods brand Coach, Internet Retailer reports.

Pacific Sunwear had added new features in Nov. ‘07, including a mobile function that sends alerts about sales, new styles and special events to subcriber’s telephones. The retailer started using a blog and social network pages on Facebook,...
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E-Customer Experience of Utmost Importance, Report Finds

Published on August 19, 2008 at 15:12:34 EST

Retailers hesitate to invest in improving their customers’ online shopping experience, according to a report from RSR Research and Gomez, Inc.

To compete, retailers must be able to deliver quality web experiences, by making sure their sites can handle high-volume holiday traffic and maintain high page-loading speeds, said the authors of the report.
New Web 2.0 features or tools that retailers...
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E-Tailers Dump Cash Back Into Sites

Published on July 28, 2008 at 12:20:01 EST

Senior e-tail executives are more dissatisfied with the ROI of their e-commerce units, but they continue to reinvest, writes Internet Retailer, citing a report by The E-Tailing Group.

Below, findings from that report:.

  • Surveyed e-tailers ranked themselves a 7 on a 1-10 scale of e-commerce spending aggressiveness.
  • Technology is a top spending priority:

Three Restaurants Add Online Ordering

Published on July 14, 2008 at 06:46:01 EST

Godfather’s Pizza, (650 locations) Not Your Average Joe’s, (16) and one Tenderjacks location have signed up for online ordering systems from Fishbowl, the company announced (pdf).

The restaurants had used Fishbowl’s online marketing solutions (i.e., direct email) in the past and were quick to sign up for the new product offering when it was introduced six weeks ago in Chicago at the May 2008...
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Kia.com Most Useful Auto Manufacturer Site for New-Car Shopping

Published on July 02, 2008 at 14:54:55 EST

Kia.com ranks highest among automotive manufacturer websites for usefulness in new-vehicle shopping, according to (pdf) the J.D. Power and Associates 2008 Manufacturer Web Site Evaluation Study (MWES) - Wave 2, writes MarketingCharts.

The semi-annual study measures the usefulness of automotive manufacturer websites during the new-vehicle shopping process. New-vehicle shoppers evaluate websites...
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