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Viral Marketing

Target, Wal-Mart, Best Buy Have ‘Best’ Holiday Ads; Emotional Ads Resonate

Published on December 17, 2008 at 15:26:16 EST

Asked which retailer has the best holiday TV commercial, consumers ranked Target, Wal-Mart, Best Buy, Macy’s, and Kohl’s as favorites, according to a survey conducted for the NRF’s Retail Advertising and Marketing Association by BIGresearch.

Other retailers on the top 10 list include Sears, Kmart, JCPenney, Old Navy, and Toys “R” Us.

Well-known celebrities, “True Story” campaigns, children’s...
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SanDisk Uses Social Channels to Push Cyber Monday Sale

Published on December 02, 2008 at 14:00:03 EST

Data storage firm SanDisk enlisted Cohn & Wolf to promote a three-day sale across social networks. Sale items include MP3 players, Flash memory cards and USB drives, for example.

Instead of advertising with ads and flyers, SanDisk hopes to “reach consumers in an engaging way,” reports ClickZ. Using social media instead of ad buys also made the effort a lot cheaper, a SanDisk spokesman...
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Top Amazon Reviewers Get the PR Treatment

Published on December 01, 2008 at 14:04:40 EST

In a resource-saving public relations move, Amazon.com is using some of its most zealous users to give reporters—and customers—the 411 on the best holiday gifts.

Amazon’s “Holiday Customer Review Team” purports to help consumers make more informed buying decisions by “telling it like it is,” said the company.  Users share share top gift picks and give tips on how to cut costs on a dedicated...
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Word-of-Mouth Biggest Influence on Electronics, Apparel Purchases

Published on November 21, 2008 at 16:14:07 EST

Word-of-mouth is still the number-one influencer in consumers’ apparel (34.3%) and electronics (44.4%) purchases, according to a recent BIGresearch survey conducted for the Retail Advertising and Marketing Association, a division of the National Retail Federation.

Product reviews (36.8%) and retail advertising inserts (29.2%) - or circulars - will likely also resonate with consumers in their...
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Companies Struggling to Attract, Serve Millennial Generation

Published on October 03, 2008 at 10:58:39 EST

Most companies are struggling with how to adapt to serve a new wave of consumers from the Millennial Generation (or Gen Y) - those born between 1982 and 2001 - according to a global survey by the Economist Intelligence Unit and Alcatel-Lucent company Genesys.

The survey asked C-level and other senior executives from around the world how they are creating a customer experience to attract and...
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