- Mark Levin Signs Multi-year Deal with ABC, Expands Show to 3 Hours
- Consumerist.com Adopted by Old-School Consumers Union, Stops Selling Ads
- For Auto Industry, 2009 Holds Even Tighter Ad Budgets
- User-Generated Magazine Publisher 8020 Media Shuts Doors
- Out-of-Home, Fueled by Digital, to Weather Recession Well
- Clear Channel Swaps Cincy Stations for Five in Green Bay
- Consumers Swarm to Discounters for Grocery Items, Don’t Switch Back
- Wikimedia Raises $6.2M to Keep Wikipedia Afloat
- Conde Nast’s Jan. Ad Pages Slip More than Most
- Aegis Faces Possible Sale or Spin-off of Non-core Businesses
- Top US Cities for Charitable Givers, by Category
- Online Fitness, Video Game Spending Outperforms Brick-And-Mortar
- RIM Must Fix Glitches, Boost Satisfaction To Hold Off iPhone
- LCD TV Revenue to Fall YoY for First Time Ever
- Top 10 Broadcast Media Websites - November 2008
- Top 10 Entertainment Online Advertisers by Image-Based Impressions - November 2008
- Top 10 Sports Websites - November 2008
- Eight in 10 Online Holiday Shoppers Read Web Reviews
- Top 40 Online Retail Satisfaction Index: Merry Outlook for Some, but Not Others
- Firefox Share Tops 20% in November
Staples
State of U.S. Same Store Sales - November 2008 Data Update
RetailerDaily has compiled comparable store sale data from the SEC filings of ten major U.S. retailers spanning 2007 and 2008 up to the most recently released November numbers. The data excludes fuel sales (which would have distorted numbers because of high gas inflation in 2008) and is available in Excel format from the link below:
Among the highlights this year, Wal-Mart shows more...
Continue Reading »
Retail Sales Marred by Web-Performance Issues, Browser Wars
With the market and retailers nervous about sales and shoppers scouring the web for bargains, it’s no time for website outages or slowdowns—but many of the largest brands disappointed potential shoppers on Cyber Monday.
The websites of Dell, Victoria’s Secret and Williams-Sonoma, among others, had performance issues during the morning of Cyber Monday, causing them to lose sales opportunities and...
Continue Reading »
Restructuring Costs, Economy Nail Staples to the Wall
Staples profits dropped 43% in the face of diminished demand for furniture, computers, and other business supplies. Net earnings for the quarter were just $156.7 million ($0.22/share) vs. $274.5 million ($0.38/share) in 3Q07, reports the Associated Press.
The company incurred significant costs both from restructuring and the $2.6 billion acquisition of its European rival Corporate Express,...
Continue Reading »
Black Friday Traffic to Online-Shopping Sites Up 10%
Web traffic from home and work to the Nielsen Online Holiday eShopping Index increased 10% year over year on Black Friday, growing from 28.8 million unique visitors in 2007 to 31.7 million unique visitors in 2008, Nielsen Online reported (pdf). The index tracks more than 120 representative online retailers.
Below, additional findings released by Nielsen Online.
Category Growth
Consumer...
Continue Reading »
Online Retailers Countenance Facebook
Online retailers tend to prefer Facebook over other social-media sites, according to an eMarketer report that cites a study from Internet Retailer and Vovici, which found that 32% of responding businesses have a Facebook page (via AllFacebook.com).
Social-media sites on which US Online retailers have a page, as of Sept. ‘08, according to the IR/Vovici study:
Facebook, 32% MySpace, 27% YouTube,...Continue Reading »
‘EBay’ and ‘Webkinz’ Top Most-Searched Lists
Nearly 17 million searches were conducted for the term “ebay” in August, according to data from 58 representative search engines tracked by Nielsen Online, writes Internet Retailer.
Discount retailers “walmart” and “target” trailed, with about 4.5 million and 2.9 million searches, respectively.
Top 10 Retailer Searches
1. ebay, 16,917,000
2. walmart, 4,487,000
3. target, 2,855,000
4. home...
Continue Reading »
Retailers Busting out Extreme Back-to-School Discounts
To encourage shoppers to buy more back-to-school items, retailers often implement “loss leader” strategies: that is, selling items at a loss or even giving them away in hopes that the reductions will attract shoppers who will then buy other, more profitable items.
This year, the discounts are earlier, deeper, and more creative than in previous seasons, writes the New York Times.
Fifty cents...
Continue Reading »
Staples Receives ‘Outstanding Customer Service’ Reward
Staples’ call centers, which handle nearly 11 million telephone calls, faxes, and customer emails annually, have been recognized by J.D. Power & Associates’ Certified Call Center Program for operational excellence and customer satisfaction.
To be certified by the program, call center operations must pass a detailed audit of their recruiting, training, employee incentives, quality assurance...
Continue Reading »