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Personalization

Virtual World May Save Build-A-Bear

Published on October 22, 2008 at 13:40:16 EST

Build-A-Bear, the 11-year-old company where customers create customized stuffed toys, reported a $2-million net loss on its Q3 earnings call yesterday, writes MarketingVOX.

$1.7 million of the loss was attributed to the shutdown of its closing down its Friends 2B doll business. The company is now focusing on expanding its core operations: Build-A-Bear retail stores, the website and virtual world...
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DMAchoice Give Choice to Consumers, Helps Marketers Target Them

Published on October 16, 2008 at 08:31:40 EST

The Direct Marketing Association (DMA) announced the launch of newly expanded consumer-choice portal site, DMAchoice.org, which allows consumers to choose what commercial communications they receive in their mail and email boxes.

Using a web-based account, consumers can opt out of mailings that they would prefer not to receive, but can also opt in to get commercial mail they do not currently...
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TurnTo Widget Socializes Online Shopping

Published on September 10, 2008 at 14:19:23 EST

A big part of the online shopping experience is reading product reviews from anonymous customers - but one media company is attempting to make those reviews a little more personal, writes Internet Retailer.

TurnTo Networks has introduced the beta version of a social-shopping network that gives potential customers access to recommendations and feedback from friends rather than strangers.

The...
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What a Consumer Wants: Personalized Online Experience

Published on June 18, 2008 at 07:39:07 EST

Consumers both want and expect online merchants to provide personalized experiences and product recommendations based on shopping behavior, according to a MyBuys/e-tailing group survey of 1,345 online consumers. (Download study.)

Among the highlights:

Three out of four consumers are willing to provide some meaningful amount of personal information in exchange for a more personalized, relevant...
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