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Circuit City

Top 40 Online Retail Satisfaction Index: Merry Outlook for Few

Published on December 30, 2008 at 12:31:13 EST

Some online retailers will thrive in 2009, while others have an uphill battle ahead, if customer satisfaction with top retail websites during the holiday season is any indication.

Amazon and Netflix continued to delight holiday shoppers online while customer satisfaction with websites for Circuit City, Gap, Home Depot, HSN, Neiman Marcus, and Overstock fell below industry standards, according...
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Post-Christmas Sales Proliferate

Published on December 26, 2008 at 11:01:45 EST

Major retailers are offering post-Christmas, yearend, and clearance sales to lure shoppers back into stores during what has so far been a dismal retail season that has left retailers with bulging inventories they need to clear to make room for spring inventory, writes US News & World Report.

This year’s shorter holiday-shopping season—27 days between Thanksgiving and Christmas, compared with 32...
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Retailers’ Balance Sheets Tell All

Published on December 23, 2008 at 16:15:49 EST

As holiday season sales results come rolling in, analysts stipulate that the downturn in sales may push even more retailers into bankruptcy court. But sales trends are not the only measure of a retailer’s health, Barron’s writes.

To distinguish the companies with promise from those that are truly in danger of going under, it examined other factors on the corporate balance sheet, like ratios of...
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State of U.S. Same Store Sales - November 2008 Data Update

Published on December 09, 2008 at 16:26:04 EST

RetailerDaily has compiled comparable store sale data from the SEC filings of ten major U.S. retailers spanning 2007 and 2008 up to the most recently released November numbers. The data excludes fuel sales (which would have distorted numbers because of high gas inflation in 2008) and is available in Excel format from the link below:

Among the highlights this year, Wal-Mart shows more...
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Circuit City Can Pay Laid Off Employees - Bankruptcy Judge

Published on December 05, 2008 at 12:58:43 EST

Circuit City, which filed for Chapter 11 bankruptcy protection in early November, said it has received an OK from a bankruptcy judge to continue paying 700 workers it has laid off, reports Reuters.

Circuit City is holding liquidation sales at its 155 shuttered stores—more than four in ten of its US retail stores. It plans to restructure and exit protections in the first half of 2009.

The New...
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Retailers, Manufacturers Face Off on Minimum Advertised Pricing

Published on December 04, 2008 at 14:00:13 EST

A 5-to-4 Supreme Court ruling (pdf) that found manufacturers’ efforts to set a “minimum advertised price” (MAP) for retail products do not run afoul of antitrust laws is quickly leading to a confrontation between manufacturers’ MAP enforcers and retailers, writes the Wall Street Journal.

Representatives of discounters such as eBay, Costco, and online retailers, as well as consumer groups and the...
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Advertisement

Black Friday Traffic to Online-Shopping Sites Up 10%

Published on December 01, 2008 at 13:58:38 EST

Web traffic from home and work to the Nielsen Online Holiday eShopping Index increased 10% year over year on Black Friday, growing from 28.8 million unique visitors in 2007 to 31.7 million unique visitors in 2008, Nielsen Online reported (pdf). The index tracks more than 120 representative online retailers.

Below, additional findings released by Nielsen Online.

Category Growth

Consumer...
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Black Friday vs. Cyber Monday: Shoppers Searching for Best Holiday Deals

Published on November 25, 2008 at 13:01:10 EST

Cyber Monday seems to be gaining steam, with 26% of respondents intending to shop on the Monday after Thanksgiving, up from 20% saying so in 2007, according to a Maritz Poll.

However, 41% of respondents say they will shop on Black Friday, the day after Thanksgiving, slightly more than the 37% who said so in 2007, Maritz found.

Gen Y* (53%) and Gen X (46%) are more likely to shop Black Friday...
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Economy Shakes the Ground Retailers Stand On

Published on November 24, 2008 at 15:08:29 EST

With declining retail sales and traffic, retail is in a sorry state heading into the holiday season—and mall owners are paying the price, writes the Los Angeles Times.

Retail sales fell 2.8% in October and store/mall traffic fell off an average of nearly 10% each day during the month, according to ShopperTrak.

Recent bankruptcies and store closings among big retailers like Mervyns, Linens ‘n...
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Circuit City Bankruptcy Sends Landlords Reeling

Published on November 11, 2008 at 13:08:27 EST

Circuit City’s bankruptcy filing is causing concern among US shopping center and mall property owners as they face the prospect of every Circuit City store turning into vacant space, Reuters reports.

Fortunately for them, the threat is not terribly immediate. The No. 2 consumer electronic retailer will continue to operate through the rest of the year, thanks to $1.1 billion of...
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